Frequently Asked Questions
- How long will it take?
- What is your service area?
- Do you give estimates?
- How can I pay?
- Do you have a storefront?
- What are your hours?
- Can I reschedule my appointment?
- Do you guarantee your work?
Question: How long will it take?
Answer:
Most appointments are scheduled for the same day. Although it’s impossible to say how long it will take to repair your computer, most on-site appointments are completed within an hour or two.
Question: What is your service area?
Answer:
We service the Tri-Cities: Coquitlam, Port Coquitlam, Port Moody, and surrounding area. We also service Anmore, Belcara, Pitt Meadows, Maple Ridge, and Burnaby for a travel charge equivalent to one-half hour of labour.
Question: Do you give estimates?
Answer:
Yes, once we’ve looked at your computer and performed a thorough check over of it, we will provide you with an estimate for the necessary repairs. We will let you know what the problem is, how we plan to solve it, and how long it will take.
Question: Do you have a storefront?
Answer:
Being an on-site business, we do not have a storefront. However, we do have an office (See the contact page for hours & address.) This office serves as a place where you can drop-off your computer, order a custom computer, or even stop by for a quick question.
Question: What are your hours?
Answer:
Our on-site service & telephone hours are:
Monday – Friday: 8:30AM to 8PM
Saturday: 9AM to 5PM
Sunday: Please call
Monday – Friday: 8:30AM to 8PM
Saturday: 9AM to 5PM
Sunday: Please call
Note: Please leave a message outside of our regular hours as messages will be checked outside of these hours. If you have an urgent request we will return your call ASAP.
Our office hours are:
Mon-Fri: 10AM to 5PM
Saturday: Hours vary. Please Call.
Sunday: Closed
Question: Can I reschedule my appointment?
Answer:
Absoutely! but please give us 24 hours notice to avoid a cancellation charge for on-site appointments.
Question: Do you guarantee your work?
Answer:
Absolutely. At ClickRight Computer Solutions we want our clients to be super pleased — in fact, absolutely delighted with everything we do. Therefore, all of our work comes with our ironclad, risk-free guarantee. What does that mean? Simply this: If you aren’t happy with our work, contact us within 90 days, and we’ll do it over for free. If you’re still not thrilled you can have your money back. No questions asked. No hard feelings. It’s your choice. We stand behind our work 100%. If you ever have any questions or concerns about our work, please contact us right away.
